At Mind Your Higher Ground LLC, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with global privacy regulations, including but not limited to the requirements of the United States. By accessing our website or using our coaching services, you consent to the practices described in this Privacy Policy.
Information We Collect: a) Personal Information: When you engage with our coaching services or visit our website, we may collect personal information such as your name, email address, phone number, postal address, and other relevant contact details. We collect this information when you voluntarily provide it to us, for example, when you fill out a contact form, subscribe to our newsletter, or engage in coaching sessions. b) Payment Information: If you make payments for our coaching services, we may collect payment-related information, including credit card details, billing address, and transaction details. Please note that we do not store or have direct access to your complete payment information. All payment transactions are securely processed through reputable third-party payment processors. c) Website Usage Information: We may automatically collect certain information about your interaction with our website, including your IP address, browser type, device information, operating system, referring URLs, and browsing behavior. This information is collected through the use of cookies and similar technologies and helps us analyze and improve our website performance and user experience.
How We Use Your Information: a) Provide Coaching Services: We use the personal information you provide to deliver our coaching services, communicate with you, schedule sessions, and provide relevant coaching materials and resources. b) Process Payments: We may use your payment information to process transactions and fulfill orders for our coaching services. c) Improve and Personalize Experiences: We analyze website usage information to understand user preferences, enhance our website functionality, and personalize your experience. This helps us tailor our coaching services and content to better meet your needs. d) Communicate with You: We may use your contact information to send you relevant coaching-related communications, including newsletters, updates, promotions, and administrative messages. You can opt out of these communications at any time by following the unsubscribe instructions. e) Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights, privacy, safety, or property.
Information Sharing and Disclosure: a) Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our coaching services and operating our website. These providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the information. b) Legal Requirements: We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to government requests. c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred as part of the transaction. We will ensure that any such transfers comply with applicable data protection laws and take appropriate measures to protect the confidentiality and security of your personal information.
Data Security: We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Therefore, we encourage you to take necessary precautions to protect your personal information, such as using strong passwords and keeping them confidential.
International Data Transfers: Your personal information may be transferred to and stored in countries outside your own, including the United States, where privacy laws may differ from those in your jurisdiction. By providing us with your personal information, you consent to such transfer and storage.
Your Rights: a) Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies. Please contact us using the information provided below to exercise these rights. b) Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. c) Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Websites and Services: Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those websites or services. We recommend reviewing the privacy policies of those third parties before interacting with them.
Children’s Privacy: Our coaching services and website are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from an individual under the age of 18 without parental consent, we will take steps to promptly delete the information.
Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. We will post the revised policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@mindyourhigherground.com
By using our coaching services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
